Shipping and Returns

Shipping:
Each bag is made to order, so please allow up to 2 weeks for your order to be made before shipment. If you would like her sooner, please drop me an email and I'll try to prioritise.

UK delivery takes 2-3 working days
Europe takes 4-5 working days
US delivery takes 6-7 working days
Rest of world takes 4-9 working days

Orders from outside of UK:
Please note that any orders outside of the UK will be subject to customs charges, liable to be paid by the customer. All necessary customs forms will be sent to the email address provided during your order from the customs of the delivery country, not from Isla Risa. We know some of these email end up in your junk inbox so be sure to check there too!

Returns:
I am unable to offer returns so please be sure before you purchase. However please drop me a message within 14 days after receiving your bag if you're unsatisfied and we can discuss why.

Thanks! x